Shipping policy

What is the delivery time?

The delivery time consists of two phases:

1. Processing time
Within 1-3 business days after placing your order, it will be checked, approved, and packaged. The package will then be prepared for shipment.

2. Delivery time
USA: 5-10 business days
Shipping is handled by UPS.

All delivery times exclude any customs delays. During busy periods such as Christmas, Black Friday, and New Year, delivery times may be longer.

How much does shipping cost?
We offer free premium shipping. This includes insurance in case of theft, loss, or damage to the package.

Where is my package?
After dispatch, the customer receives an email with a tracking number.
The order can be tracked here: https://www.isadorasboutique.com/apps/parcelpanel

For logistical reasons, an order may be shipped in several partial deliveries.

My tracking number isn't working
It can take up to 5 business days for tracking information to be updated. If tracking still doesn't show any information after a few days, please contact customer service.